Get the Family aligned from the start
Schedule a family meeting. Clarify roles, set decision-making expectations, and agree on core priorities like safety, cost, and location.
Six steps from getting your family on the same page to supporting your Loved One through the transition.
Compliments of Petunia · usepetunia.com

A practical guide for families navigating one of the most important decisions they will make.
Schedule a family meeting. Clarify roles, set decision-making expectations, and agree on core priorities like safety, cost, and location.
Ask open-ended questions. Understand their fears and preferences around independence, privacy, and social life. Set realistic expectations together.
Use Petunia to compare options and collect information. Divide research tasks, set deadlines, and check independent reviews before touring.
Visit at least four Communities. Share tour notes with your family team. Meet Residents and staff beyond just the sales team.
Host a final decision meeting. Revisit your priorities list. Give your parent the final say where possible. Review the contract together.
Agree on a transition plan, communication schedule, and emotional support roles. Celebrate small wins. Schedule a 60 to 90 day follow-up.
Location & Access
Is the Community within reasonable distance for regular family visits?
Care Level Match
Does the Community offer the care your Loved One needs now, and as needs progress?
Staffing Ratios
Ask the director: what is the staff-to-Resident ratio on nights and weekends?
Contract & Costs
Get the full fee schedule in writing. Understand what triggers a rate increase.
Community Life
Attend a meal. Observe how staff interact with Residents.
Your Gut
After the tour: would you feel at peace leaving your Loved One here?
It is free. No account required.
Download the ChecklistUse code CHECKLIST when you access Petunia for one month free.
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